What statistical method can you apply using this data?
Summary Statistics
|
Variable
Name
HCAHPS Domains/
Composites
|
Relative Frequency
|
HCAHPS Score
Before Standardized
Service Behaviors Implementation
(April-June, 2014)
|
HCAHPS Score
After
Standardized
Service Behaviors Implementation
(July-June 2015)
|
National
KP
Average
Performance
Score
|
|
Nurse Communication
|
n/a
|
74.15 (n=675)
|
78.68 (n=658)
|
78.45
|
|
Physician
Communication
|
n/a
|
76.5 (n=670)
|
81.25 (n=681)
|
80.78
|
|
Overall Rate of Hospital
|
n/a
|
74.45 (n= 674)
|
77.15 (n=678)
|
77.58
|
Show results and computation.