Discussion Post
Take a few minutes to read the short case called "Naturally Beautiful". Then answer the following questions:
• For each of the concerns expressed by Jill's customers in the case, explain an alternative means for handling the concern.
• What are the potential long-term implications of how Jill is handling her current customers?
• What types of activities can Jill do after acquiring an account to enhance customer value and ensure long-term customer relationships?
Go to the Online Video Catalog or click the link below and watch the video, A Day in the Life of a Salesperson, to help you become familiar with the importance of time management, technology, and planning in the sales profession. The technology used in the video is outdated but the concepts are relevant. Answer the following questions:
• What specific aspects does Mary use in her daily routine?
• What type of sales job does Mary have?
• What personal characteristics does Mary have that make her successful?
• What did you learn about sales from this video?
The response should include a reference list. One-inch margins, Using Times New Roman 12 pnt font, double-space and APA style of writing and citations.