Homework: Healthcare Operation
I. During the course, there has been discussion about some challenges and opportunities in health care.
1. Describe five of the key factors that distinguish a health care organization from other industrial organizations.
2. Also explain three ways operations managers apply their knowledge to achieve system improvements and change.
(Be sure to include your own thoughts and opinions?)
II. There was also discussion about the issue of Operations Management and how it has changed especially when health care is concerned.
1. Explain how operations management has changed since its early days as a scientific management.
2. Why are certain certifications, like Six Sigma, ISO 9000 and Lean, playing an important role in health care, as they have in other industries?
3. In addition, are there others that you know about or have experienced?
III. Issues related to Project Management were also presented in this course.
1. Outline a project to reduce patient wait times in an hospital's emergency department and include the following:
• Who should be part of the project team in order to resolve the issues or concern?
2. What skills should be included and who should lead the project?
• How you would identify success in the end?
IV. There was also a focus on Quality and Six Sigma, ISO 9000 and Baldridge criteria.
1. Which would you find more appropriate to your industry that you are most familiar (it does not have to be a health care setting)?
2. Describe what the setting is, which is most appropriate and why?
V. #Financial performance was another topic covered in this course.
1. In a hospital setting, how important is it to provide the opportunity for physicians to be involved in financial performance?
2. What is the best strategy for physician engagement?
3. Which financial metrics do you think are the most important to healthcare organizations?
Format your homework according to the give formatting requirements:
1. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.