What should southwest airlines do in response to the womans, Operation Management

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What should southwest airlines do in response to the womans

What should southwest Airlines do in response to the woman’s complaint about how she was treated during the flight?

Southwest should apologize to the woman and gave her a free flight to anywhere in the United States. After all, it is not against any rules to bring nail polish remover and nail polish on a plane. If you can bring them on a flight, then why shouldn’t a person be allowed to use them?

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