What should southwest airlines do in response to the womans, Operation Management

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What should southwest airlines do in response to the womans

What should southwest Airlines do in response to the woman’s complaint about how she was treated during the flight?

Southwest should create a policy of banning nail polish remover and nail polish on flights. The airline should not reimburse the woman in any way because she acted rudely to one of the employees.

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Operation Management: What should southwest airlines do in response to the womans

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