Case: Sarah Rogers was to meet with her manager and the Sheraton’s human resource director in two days to discuss her summer for-credit internship experience. New to the restaurant industry, Sarah had found it very difficult to start working without any formal training and to be left standing in the corner without assistance on her first day.
Written responses should go into detail as to why you would answer one way or another as well as any supporting evidence for your opinion
Questions:
What should Sarah share about her experience?
Should she be honest about the problems she encountered? Why or why not?
Would being honest hurt her chances for a good recommendation or future employment within the Sheraton chain?
What might prevent Sarah from sharing honest feedback? What might encourage her to be open and honest in the exit interview?