Question 1 : Both individual ethics and organizational ethics have an impact on an employee's
productivity.
personal happiness.
compensation.
fitness level.
ethical intention.
Question 2 : Which of the following is not a form of retaliation commonly experienced by whistle-blowers?
Relocation or reassignment
No promotion or raises
The cold shoulder by coworkers
Exclusion from work activities
Praise by supervisors for their honesty
Question 3 : Motivation is defined as
a person's incentive or drive to work.
a force within the individual that focuses his or her behavior on achieving a goal.
personal ambition without regard to the impact on others.
a desire to be finished with a project.
individual goals.
Question 4 : The ability to influence the behavior of others by offering them something desirable is best described as
coercive power.
reward power.
expert power.
legitimate power.
referent power.
Question 5 : The exacting organizational culture is interested in
performance but has little concern for employees.
investors' impressions of profitability.
maintaining a strong corporate culture.
employees and performance.
employees' impressions
Question 6 : The ________ leader demands instantaneous obedience and focuses on punishing wrong behavior, achievement, initiative, and self-control.
democratic
coaching
affiliative
coercive
pacesetting
Question 7 : To motivate employees, an organization offers ________ to ________ employees to work toward organizational objectives.
punishment; force
peer pressure; guilt
incentives; encourage
rewards; bribe
threats; frighten
Question 8 : A cultural audit may be used to identify
how cultured a firm's employees are.
unethical employees.
unethical organizations.
an organization's culture.
organizational structure.
Question 9 : The ultimate "stick" associated with the FSGO is fines or probation, which involves on-site observation by consultants, monitoring of the company's ethical compliance efforts, and
reporting to the U.S. Sentencing Commission on the company's progress in avoiding misconduct.
installation of an ethics hotline.
payment of any penalties levied.
appointment of an appropriate high-level manager to oversee the company's program.
divestiture of all assets.
Question 10 : Organizational ________ can contribute to diminished employee trust and increased employee turnover.
leadership succession
compensation policies
ethics programs
rules
misconduct
Question 11 : Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?
Conduct orientation
Values orientation
Coercive orientation
Obedience orientation
Compliance orientation
Question 12 : In the absence of ethics programs, employees are likely to make decisions based on
their observations of how their coworkers and superiors behave.
how they and their family members behave at home.
their conscience.
their religious values.
their family values
Question 13 : A strong ethics program includes all of the following elements except
a clause promising good stock market performance.
a written code of conduct or ethics.
formal ethics training.
auditing, monitoring, enforcement, and revision of standards.
an ethics officer to oversee the program
Question 14 : For an ethical compliance program to properly function,
consistent enforcement and disciplinary action are essential.
employees must be monitored using any means necessary.
it is not necessary to set measurable program objectives.
the same program should be used in all countries of operation, regardless of cultural differences.
the company must wait until after misconduct occurs to develop a means of preventing
Question 15 : In the long run, a(n) ________ orientation may be better for companies, perhaps because it increases employees' awareness of ethics issues at work.
code
obedience
compliance
values
individual
Question 16 : A(n) ________ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) ________ orientation strives to develop shared standards.
obedience; values
compliance; values
legal; values
values; compliance
values; obedience
Question 17 : Which of the following is probably the best way for a manager to provide good ethics leadership?
Hire an ethics officer
Write a code of conduct
Conduct ethics audits
Set a good example
Only hire good employees
Question 18 : ________ is an independent assessment of the quality, accuracy, and completeness of a company's social or ethics report.
Publication
Verification
Auditing
Analysis
Validation
Question 19 : Which of the following does not have a significant impact on the success of an ethics program?
Senior management's ability to successfully incorporate ethics into the organization
The quality of communication
The size of the company
The content of the company's code of ethics
The frequency of communication regarding the ethical code and program
Question 20 : Retaliation against employees that report misconduct is a problem in ________ cultures.
weak ethical
strong ethical
high power distance
diverse
international
Question 21 : Ethics audits can help companies identify potential ________ so they can implement plans to eliminate or reduce them before they reach crisis dimensions.
competitive advantages
risks and liabilities
productivity issues
technological glitches
market opportunities
Question 22 : Which of the following is not a benefit of ethics auditing?
It can improve a firm's performance and effectiveness.
It can increase a firm's attractiveness to investors.
It can identify potential risks.
It can harm relationships with stakeholders.
It can reduce the risks associated with misconduct.
Question 23 : Which of the following is not a step in the ethics auditing process?
Secure commitment of top executives and directors.
Review organizational mission, goals, values and policies, and define ethical priorities.
Report the results to the U.S. Sentencing Commission.
Collect and analyze relevant information.
Verify the results.
Question 24 : What should be the first step in the auditing process?
Secure the commitment of top executives and directors
Define the scope of the audit
Establish a committee to oversee the audit
Collect and analyze data
Review organizational mission, goals, values, and policies
Question 25 :_______ are a primary stakeholder group and should be included in the ethics auditing process because their loyalty determines an organization's success.
Customers
Employees
Special interest groups
Competitors
Legislators