What should be documented under context-setting information, Other Management

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What should be documented under context-setting information

Question: Which of the following should be documented under the context-setting information element of the service-level agreement (SLA)? The response time and resolution time for the incidents How service performance will be assessed Scope of the SLA A formal mechanism for modifying the agreement to address changing service needs

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Other Management: What should be documented under context-setting information

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Other Management: What should be documented under context-setting information

Reference No:- TGS03398159

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