Assignment task: Please answer the following questions based on the Sloan Valve case.
Q1. What process problems did Sloan need to overcome? How did IT facilitate the new NPD process?
Q2. Sloan implemented a new ERP (SAP) in 1998. Did this ERP implementation result in the desired outcome? Did Sloan implement a vanilla version of the ERP software?
Q3. One of Sloan's senior executives advocated "process improvement" instead of "process redesign". Was this "process improvement" effective? Why or why not?
Q4. Sloan Valve's CIO also became the CPO. Why did this work well at Sloan and help drive innovation? Do you think that CIOs should also be the "Chief Innovation Officers" at every company? Why or why not?
Q5. How does Sloan Value exploit the long tail for innovation? How does Sloan manage the multitude of ideas generated?
Q6. How did Sloan govern its process redesign?