What problems most frequently occur when organizations create and retain working documents?
Why should a department manager make an organizational personnel policy and procedure manual readily available to employees?
How do you handle a written request for reference information concerning a past employee that is addressed to you personally and includes the former employees written permission to release information and why?
Why should a manager always remain objective, factual, and non-judgemental in private ancedotal notes concerning employees when no other persons are intended to see them?
Why should a manager's ancedotal note files be peridicoally purged of all but currently essential information?
How and why can some documentation be more damaging to an organization in a legal matter by being missing and unattainable rather than readily avaiable?