Problem
Write a 175 to 265 words response to the following:
a) What prevents health care from having the same customer satisfaction as Amazon?
b) What prevents health care employees from having the same satisfaction as Google employees?
c) What are the leadership skills or attributes necessary to accomplish these objectives?
The response should include a reference list. Using one-inch margins, Times New Roman 12 pnt font, double-space and APA style of writing and citations.