What part of the contingency planning process came up short


Problem

Using a Web browser and search engine, search the terms "CitiBank backup tapes lost". You will find many results, Select one article and identify what that article considers a short-coming in Citibank's planning. What part of the contingency planning process came up short (IR.BP, or CP)? How could the shortcoming have been prevented?

The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.

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Other Subject: What part of the contingency planning process came up short
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