Access and read the following Harvard Business Review case study:
- https://hbr.org/product/royal-bhutan-airlines-drukair/an/W12124-PDF-ENG (Mulholland, 2012) (HTML webpage file/Adobe Acrobat PDF file)
Case Study Analysis
Prepare your response, addressing the following items:
- Perform a strengths, weaknesses, opportunities and threats (SWOT) analysis for Drukair. Create and include a graph showing each component of your SWOT. Defend your rationale with quantitative and qualitative data found in the case.
- Define current segmentation, including strategic and target segments.
- What opportunities are there for Drukair to increase its business?
- What recommendations do you have for the CEO?