Question: What operational processes must Cincinnati Chamber of Commerce excel at to accomplish their mission and vision? Online website conference registration processes • Booking hotel(s) process-contract, time, cost, etc. • Booking the convention center process - contract, time, cost, technology available, onsite IT help, etc. • Catered food services processes - contracts, cost, quantity, quality level, size, times, etc. • Job recruiting and retention processes • Sponsored break times and beverage/food provided processes- contracts, cost, quantity, quality level, size, times, etc. • Conference program and brochures creation and delivery process • Acquire major convention speaker(s) process • Security processes • Transportation options and regional map production/conference handout process • Emergency convention processes • Award and trophy ordering and delivery