Discussion Post
• What may cause a client to become resistant?
• Discuss the Top 10 De-escalation Tips that you have used in the past when managing conflict. Did you feel you were effective?
• How can you use the de-escalation tips when managing resistant clients?
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.