You are the CEO of a service provider to the medical community. Your firm’s service is taking over all the “back office” tasks required to process third party payer claims thereby relieving your physician and hospital clients of the costs and complexities of such claims. Your firm has been highly successful in this enterprise, but the move to single payer threatens your existence.
What managerial approaches can you use to weather this coming storm and emerge as a service to health service providers in this new world?
(200 word count)