Question: 1. What makes developing a social product or service different than a more traditional product/service?
2. In your view, what is the objective of a good interview? (what are we trying to find and how do we go about doing that)
3. In your own words, what is customer lifetime value and how is it calculated? (describe in words, not formulas) Give an example of a situation where CLV can help a new product development manager make a decision.