Discussion Post: Organizational Behavior
• As a student of organizational behavior, you have the opportunity to investigate what factors lead employees to make certain choices. What can this in turn help you do within your job?
• It is important for service organizations to include customer needs and requirements in assessing their effectiveness. Why is this so? Discuss
• Explain "workforce diversity." What key managerial skill do you think is most important when dealing with workforce diversity?
Textbook: Essentials of Organizational Behavior, Student Value Edition by Stephen P. Robbins, Timothy A. Judge, 15TH Edition. ISBN-13: 9780135468890.
The response must include a reference list. Using one-inch margins, double-space, Times New Roman 12 pnt font and APA style of writing and citations.