Assignment Task:
Case Incident 1, 'Sprucing Up Walmart' on p. 638 of your textbook.
Q1. What key factors do you think prompted Walmart to change? Do they exemplify the change pressures discussed in the chapter? Why or why not?
Q2. What factors of resistance to change would be important to consider for this case? Explain these factors and tactics to overcome such resistance.
Q3. What effects from Walmart's changes do you predict? Explain with details and connections to the assigned readings.
Q4. Describe how McMillon acted as a change agent in this situation.
Reference:
Robbins, S. P., & Judge, T. A. (2009). Organization behavior. New Delhi.