Discussion Questions: For post 1: What is your response to the medical assistant? What actions do you take to redirect the flow away from arguments and back to patient care?
Provide rationales and evidence to support your decisions.
For post 2: In this scenario, what evidence-based organizational strategies and management skills might you employ to resolve co-worker conflict? Reflect on conflict resolution strategies specifically for healthcare. How does teamwork increase patient safety? Provide evidence and rationales to support your decisions. Provide evidence and rationale to support your decisions.
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Attachment:- Posts.rar