Problem
Supported by your analysis, discuss the following questions:
I. Consider Exhibit 10 of the case. Does it include the factors you consider most important in the selection process? Which factors would you be inclined to weight most heavily? Why?
II. Based on the information provided in the case, which provider would you select? Justify the reasons for your choice.
III. Considering the steps in the overall organizational "change program" at Harley, what is your overall assessment of the Harley's approach to enterprise software selection? What do you see as the strengths and weaknesses of the process? How would you change it (if at all)?