Question 1: Define knowledge tone and its applications framework. What is the significance of knowledge tone as a prerequisite to creating a responsive business model?
Question 2: What is top-down analytic planning and bottom-up "just do it" planning?
Question 3: State the three essentially types of projects in e-business.
Question 4: Explain how you can identify target customers and their shifting priorities.
Question 5: What are the challenges of e-business strategy creation and the top ten ways to fail at turning strategy into action.
Question 6: What are the basic steps of e-business blueprint planning and strategies.
Question 7: How do a company's e-commerce value proposition link to an e-business structural foundation?
Question 8: Explain why E*TRADE is a self-service innovator. How has E*TRADE become synonymous with the term "online trading?" How does E*TRADE provide customer value?