1.What is the central focus of all human service programs? Why is this focus paramount to human service workers?
2.How do political, economic, social and technological trends impact human service agencies?
The textbook presents five approaches to organizational design. Describe the five distinct theories and/or approaches and key elements to:
o classical, bureaucratic theories
o human resource approaches
o contingency theories
o open systems theory
o empowerment approaches
3.What theory or approaches do you see in action within the agency selected for Team Interviews and subsequent Learning Team Presentation in Week Three?
4.What is the value in a diverse workplace that is inclusive and welcoming to all? What value is there in eliciting consumer and client input for organizational developmental processes?
5.What are three major stages of financial management processes? What makes each component a salient part of program efficacy?
6.What are the key roles and qualities found in effective supervisors within the human service agency environment?
7.What role does information technology play in measurement of human service organizational effectiveness and responsiveness?
8.What characteristics of leadership models do you see as most important within the human service delivery system? Why?
9.What may consultants have to offer that individuals inside the organization may not lend?