1. Inspection Criteria 10 marks Explain the inspection process that you would implement for your product or service. When would you inspect the product, where would you inspect the product?
2. What is the relationship between planned and contingent aspects of organisations, and how should this understanding guide organisational design? Document your response with evidence from the research literature.
3. Explain what your total quality management approach would be as an organization. What steps would you implement and how would you make sure TQM was being followed by all members of the company?