What is the process capability index, Other Management

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What is the process capability index

Problem:

Customers of Paul's Great Double Chocolate Chip Cookies have specified that the cookies they purchase should be 9-12 inches in diameter. Sample data recently collected indicate that Paul's cookies average 10.5 inches in diameter, with a standard deviation .8 inches.

What is the process capability index (Cp) of the cookie making process?

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