Question: 1. What is the organisational, managerial and business context described in the case?
2. Does the case have specific business (e.g. competitive) or public sector (e.g. political) issues in the background?
3. What is (are) the source(s) of the information in the case? How reliable is the reported ‘factual background'?
4. Are there obvious sources of bias in the reporting (intentional, as when a protagonist is explicitly arguing a given point of view, or unintentional)?
5. Does the report involve statements of opinion or judgement which may be hard to objectively verify?
6. Who are the stakeholders?
7. Who are the directly involved participants and decision makers?
8. What is their background (including professional, managerial and technical attributes)?
9. What are the relevant organisational, social and cultural issues?
10. How reliable is the particular information relating to the actions and motivation of the key participants?