Problem
Carefully review your Balanced Scorecard Results.. Then drill-down on your company's Balanced Scorecard to show all of the detail.
a) What is the most useful item on the Balanced Scorecard? Why?
b) Will the Balanced Scorecard results influence this quarter's decisions. Why?
c) Do you believe the Balanced Scorecard is an effective method to summarize the overall performance of a company? Why or why not?