Problem:
Latisha just received a bonus check, as did the rest of her team. Instead of seeming pleased, she seems angry and upset. What is the most likely reason for Latisha's emotion? She does not understand the link between incentive and the company's objectives. Though all team members received the same bonus, she doesn't believe all members gave the same effort. She is confused by the complex payout formula. She doesn't believe her efforts contributed to the team's success.