1. What is the most important step of the steps of the selling process? If anyone is in marketing and/or sales, why is it vital to know the steps of the selling process?
2. Why Corporate Social Responsibility is increasingly important between business and society and how IBM is a company who is very aware of their corporate social responsibility?
3. Can a person be successful at sales, even though they may not be born with the proper skill set and characteristics, but receive wonderful training in the process and the art of selling?