Homework: Assessment of the Current Situation at a Health Services Organization
You will be picking and analyzing a current health services organization in terms of its current situation and focus on its customers. Remember to follow all the general requirements for written homework published in the syllabus as well as the details below.
Approach your written homework as follows:
i. Pick a health services organization that you may work for or with which you are familiar. It can be a local or national organization.
ii. Research the organization by visiting its website and, if possible, its location.
iii. Research the industry in which your organization operates, e.g. nursing homes, private physician practice.
iv. Using your findings, conduct a SWOT analysis of your organization. Use the SWOT Analysis Worksheet provided under Course Content (you do not need to submit the worksheet as part of the homework).
v. Identify the primary competitors of your organization.
Prepare your written homework by addressing each of the following questions in order:
i. What is the mission of the health care organization?
ii. What are their corporate level goals?
iii. Who are their customers?
iv. From your SWOT analysis, what do you conclude are the organization's main strengths and weaknesses?
v. From your SWOT analysis, what do you conclude are the organization's main opportunities and threats?
vi. Who are the primary competitors to the organization?
vii. Do you think the organization has a customer-focused orientation to its practices and procedures? Why or why not?
Format your homework according to the following formatting requirements:
i) The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
ii) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
iii) Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.