IS MASS CUSTOMIZATION NEARING ITS TIPPING POINT?
1. What is the main purpose & main concept & conclusions of the article?
2. What is the key question the author is addressing with this document & implictions if we fail to take the line of reasoning suggested in this document?
3. How can the result of these topics are applied to your quality improvement and management of quality process?
Note: you are welcome to use any additional or external information, if needed, to help you assess the critical thinking questions, including your textbook and chapters reviewed in class, podcasts, or any available sources to develop your own approach to this questions. Make sure to reference your sources using MLA.
Your answer should be at least 450
Attachment:- mass-customization.pdf