Question 1) What is the impact of IT on your organization's supply chain? What are some specific areas where speed, agility, and responsiveness have been improved because of advances in IT?
Question 2) When comparing two supply chains, which Key Performance Indicators (KPIs) would you recommend utilizing? Would you recommend the same for both supply chains? How well do these KPIs support their organization's competitive advantage? How can these KPIs mitigate the risk of losing a competitive advantage?