1. What is the first and most important question you ask to determine what and what not to delegate?
2. Explain why each of the four steps of delegating is necessary.
3. Why has there been a trend toward more team, network, virtual, and learning organizations? Is this a fad, or will it last?
4. Matrix structures violate the unity of command principle. Should companies not use the matrix structure?
5. Is centralized or decentralized authority better?