Assignment:
Complete the Program Outcomes and Recommendations sections of your project.
Consider the following:
Intended Outcome(s): Assess the program to determine its intended outcome(s) and benefits. In other words, how was the program intended to add value to public services?
Actual Outcome(s): Assess the program to determine the actual program outcome(s) and outputs. In other words, how did the program actually add value to public services?
Match: Based on your assessment of the intended and actual outcomes, how closely do the program results match its intended benefits? Were there any unintended consequences of the program?
Evaluation: Evaluate the effectiveness of the program. In your response, you should consider the program outcomes that you previously described. Is the program achieving what it was intended to?
Process Improvements: Based on your evaluation of the effectiveness of the program, what feasible and politically tenable process improvements would you recommend? Why?
Funding Strategies: What strategies can you suggest for funding these process improvement recommendations (particularly if you recommend a course of action that is beyond the funding scope of the current program)? Explain your funding strategies suggestions.
Measurement: How will your process improvement recommendations be measured and monitored? In other words, how will you assess the effectiveness of the recommendations?