1. The time to complete a project may be shown in a chart; however, the sequence of activities for completing the project may not be shown in a chart. Do you agree or disagree with this statement? Defend your response.
2. What is external benchmarking, and why do companies do it?
3. Identify and describe the American Hospital Association's four classifications of hospitals. Identify and describe the application of the scientific method used to evaluate alternative treatment methods and create guidelines for similar clinical situations. Provide examples and search for more information.
4. What does it mean when we say that a process is capable?
5. What is the difference between the concepts of design quality and conformance quality?
6. Describe the three main services provided by a hospital staff. Provide some examples.
7. What is the difference between statistical process control (SPC) and statistical quality control (SQC)?
8. What are some reasons why project scheduling is not done well?