Question:
Christine's Cookie Company receives orders from various retail stores for individually packaged cookies. Last month's production resulted in the following operating times:
Order response time 3.8 days
Storing time 1.2 days
Shipping time 2.0 days
Processing time 1.0 days
Queue time 0.5 days
What is the customer response time for Wallace Company? What is the value-added time for Wallace Company?