Question 1: What is relationship selling? Consultative selling? How is it different from traditional selling?
Question 2: Why is a win-win negotiation strategy part of relationship selling?
Question 3: What are the six steps in the sales process?
Question 4: What are the four communication styles? (Amiable, expressive, analytical, driver)
Question 5: How do you respond to objections?
Question 6: What are the key closing techniques?
Question 7: How do you articulate strong benefits?
Question 8: How to you assess customer needs?