What is probability that this system will contain customers, Operation Management

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What is probability that this system will contain customers

Problem

A single server queuing system with a Poisson arrival rate and exponential service time has an average arrival rate of 6 customers per hour and an average service rate of 9 customers per hour. What is the probability that this system will contain 4 or more customers?

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Operation Management: What is probability that this system will contain customers

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Operation Management: What is probability that this system will contain customers

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