What is outsourcing what are the pros and


1. Don is conducting a job analysis. He gives Sara a questionnaire to complete, since she has held the position of lead technician for six years now. In this scenario, Sara is ______________.

the supervisor

the former employee

the customer

the incumbent

2. What is outsourcing? What are the pros and Cons?

3. A conventional channel organization consists of organizations with informal relationships which tie them together. True or False.

4. A labor force trend we see in the United States, and around the world, is the loss of significant numbers of middle-wage jobs

True or False

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