1. What is meant by the term “employee empowerment?” What is the relationship between employee empowerment and teamwork?
2. Briefly describe the five stages of the life cycle of a team. Is it important for a team to pass through each of these stages? Why or why not?
3. What is meant by a self-directed work team? In your judgment, are self-directed work teams a good idea? Explain your answer.
4. What are the primary sources of conflict in work teams? What are some of the methods for resolving team conflict?