What is Knowledge Management?
Just as there are many definitions of knowledge, there are also numerous definitions of knowledge management. To date, no general approach to managing knowledge has been commonly accepted- although several isolated, and at times diverging notions are being advanced. According to Malhotra (1998) academic notions of knowledge and management are split between the various camps of psychologists, technologists, and organisation theorists, and that the 'trade', press, or practitioners follow a techno-centric approach (looking at how various IT systems can facilitate knowledge management) or they take a human- resource oriented approach (for example looking at the cultural issues that are relevant to knowledge management). However, a simple way of defining Knowledge Management is that "KM is the process of organizing and sharing the diverse forms of business information created within an organisation. KM can include managing enterprise document libraries, discussion databases, Intranet websites, and other types of knowledge bases. KM is the application of enterprise portals to organise, manage, and share the diverse forms of business information created by individuals and teams in an organisation.