a) Utilizing background readings and external sources, define the terms/concepts below in no more than three (3) sentences each. Do the terms/concepts below have the same meaning or do they differ? Do the terms and concepts add value in Business and Management. Explain your answers with support from literature and external resources (DO NOT cite from Wikipedia).
- Cross Cultural
- Diversity
- Ethnocentrism
- Intercultural
- Intracultural
- Multiculturalism
b) What is culture shock? How do I know I someone else is experiencing culture shock? Should a manager be concerned about culture shock in an organization? Explain your responses with background reading and external resources.
Describe what the word "professional" means to you. 4 paragraphs