Problem
Consider an orthopedist's office all arriving patients first check in at a reception area where they fill out the necessary paperwork. On average, it takes 10 minutes to complete check-in and there are four receptionists working at the office. Then the patients are seen by a doctor. An average exam takes 30 minutes to complete and there are ten doctors working at the office.
40% of the patients do not need further evaluation after the exam and proceed to the reception area for check out. The remaining 60% require X-rays. 40% of the patients do not need further evaluation after the exam and proceed to the reception area for check out.
The remaining 60% require X-rays. X-rays are taken by the X-ray technician. It takes on average 20 minutes to process a patient at the X-ray machine and there are three X-ray technicians and three X-ray machines. Once the X-rays are complete, the patient is seen by a doctor again who finalizes the diagnosis by looking at the X-ray.
It takes on average 22 minutes for the doctor to evaluate the X-ray and finalize the diagnosis after which the patient goes to the reception area for check out. It takes 5 minutes for a receptionist to check a patient out. (a) What is the capacity of each resource at the orthopedist's office in patients/hour
What is the capacity of each resource at the orthopedist's office in patients/hour?