What is best way to address team leads performance issues


Assignment: Organizational Training and Development

Case Study 1

HHS is a medium-sized hospital with about 1,000 employees. Most of their training and development needs have been provided by third-party contractors in the past. Now, the CEO has come to you for advice about how to bring training back into the Flynn, W. J., Mathis, R. L., Jackson, J. H., & Valentine, S. R. (2016). Healthcare human resource management (3rd ed.). Boston, MA: Cengage Learning.

Primarily, she is concerned about structure: should training and development functions be centralized (to HR or to a training team) or decentralized (to management and other department leaders)? What do you suggest? How will the decision you make affect the development of the organization as a whole? In your response also address the following:

• Assess the integration of job performance, training, and learning;
• Critique the training process, and
• Discuss instructional strategies.

In your response to the scenario, be sure to include academic sources to support your positions/conclusions.

Case Study 2

While reviewing the organization's 360-degree feedback reports, human resources (HR) staff member notices discrepancies in the feedback provided for the nurse leader in the ICU department. The individual's supervisor has rated the team lead's performance highly, but the team itself is dissatisfied with the way the team lead treats them. They see the team lead as rude, abrupt, and unwilling to listen to them. They are afraid to disagree, however, because the team lead berates them for voicing their opinions. The HR staff member has heard rumors about this behavior and asks to view the team lead's performance self-evaluation feedback report.

• What is the best way to address the team lead's performance issues?

• What is the best way to handle the request by the HR staff member to view the team lead's feedback report?

• Is the request to view the feedback a normal part of the performance assessment process? Discuss how to conduct a performance assessment.

• What other types of performance assessments are there?

• Also, consider the performance management linkage between organizational strategies and results in your responses. In your response to the scenario, be sure to include academic sources to support your positions/conclusions.

Flynn, W. J., Mathis, R. L., Jackson, J. H., & Valentine, S. R. (2016). Healthcare human resource management (3rd ed.). Boston, MA: Cengage Learning.

Format your assignment according to the following formatting requirements:

i) The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.

ii) The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.

iii) Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.

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