Problem: When interviewing a patient, which of the following is best practice? O a. Use of impersonal speech to make a diagnosis less frightening O b. Use professional jargon to impress the patient with nursing knowledge O c. Use euphemisms when the patient mentions unpleasant experiences d. Give the patient a sense of control over the direction of the interview Which of the following is true about measuring jugular venous pulsations (JVP)? O a. JVP is easiest to palpate along the left sternal border, 2nd intercostal space. Ob. The patient must be positioned at 30-45 degrees to assess it correctly. O c. JVP implies that a patient has left-sided congestive heart failure. O d. The highest jugular pulse will be found in a standing healthy adult.