What is automated information system
Using this automated information system affords below benefits to the company and customers:
- System can be linked into websites to give live updates (very useful option at airports, railway stations, bus terminals etc.)
- Information is generally more up to date using this method
- No language problems (manually operated desks may have limited language capability)
- No requirement to wait in queues
- Companies can advertise special offers, key notices, special services, etc.
- Lower costs to companies (fewer staff needed)
- Automatic information kiosks are always open