What is an ‘enterprise system' (ES)? What are some of the ways ES's create value create for businesses?
Enterprise systems feature a set of integrated software modules and central database that enables data to be shared by many different business processes and functional areas throughout the enterprise.
1) ES provides value both by increasing operating efficiency and by providing firm-wide information to help managers make better decisions.
2) ES provide much valuable information for improving management decision making.
3) ES help firms respond rapidly to customer requests for information or products.
4) ES includes analytical tools for using data captured by the system to evaluate overall organizational performance.