Question: What is adverse impact and how is it different from intentional discrimination? Need advice about how to avoid adverse impact and also how to fix it when it is found in a selection system.
Article: 1. Major EEO issues relating to personnel selection decisions (By Arthur Gutman)
2. Determinants, Detection and Amelioration of Adverse Impact in Personnel Selection Procedures: Issues, Evidence and Lessons Learned (By Authors Leatta M. Hough, Frederick L. Oswald, Robert E. Ployhart)