1. What is a time in your personal or professional life where a goal affected the negotiation process? What was the goal, and how did it influence the negotiation?
2. Negotiation is an important form of conflict resolution. Negotiation has two primary types: distributive and integrative. Discuss the difference between the two types and best practices for creating desirable, negotiated outcomes.
3. What is the distinction between value-added and nonvalue-addes activities in a process? Give examples of each.