Problem: Performance Measures
In healthcare, the terms "balanced scorecard" and a "dashboard" are used to describe performance measurement tools that are broad in scope but summarized in a few key indicators. Please provide information in your personal words.
a) The purpose of a balanced scorecard and dashboard
b) Relationship between balanced scorecard and dashboard to a physician practice.
c) What is a balanced scorecard and its use?
d) What is a dashboard and its use?